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Distress and Crisis Ontario

Distress and Crisis Ontario (DCO), an administrative membership association, supports advocacy, networking, and training for Distress Centres (DCs) in Ontario. DCs offer instant support and a variety of services to their communities and are a place where you can find a listening ear for anyone who is feeling lonely, depressed, is struggling with suicidal ideation, or who is otherwise in need of support. Most centres operate 24 hours a day, 7 days a week, and may include suicide survivor programs, LGBTQ+ friendly services, support services for youth, telephone call-out programs for seniors and other vulnerable populations, mental health crisis lines, and more. Visit our Member locations page to find a centre near you or click here to learn more about us.

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Building a caring partnership for close to 50 years, the Ontario Association of Distress Centres, operating as Distress and Crisis Ontario (DCO), has worked with its membership to increase the capacity of community based organizations offering distress and crisis line services and providing suicide prevention support. In everything we do, we aim to provide advocacy for our Members and the distress/crisis sector, training opportunities for volunteers and leadership, and to foster networking among Member centres to allow for partnerships and growth among the sector. A DCO membership is ideal for a variety of organizations that provide telephone, chat, and/or text-based distress and/or crisis and/or suicide intervention and prevention services to their communities. Also for multiservice organizations with specialized telephone, chat, text and/or web-based support for their communities and its at-risk populations. Learn more with the “Become a Member” button above.


View our calendar, which showcases various events throughout Ontario. 

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Members Learning Platform

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Learning Forum

Our Learning Forum videos are available to our Member centres and their volunteers as a way to provide training and education. If you are a Member centre employee or volunteer, please login to access the Learning Forum.

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Thank You to Our Major Funder and Supporter

We would like to thank LifeLine International for their grant of $3,500.00 to support our Clyde Mental Health and Addictions Awareness Project. Their funding will go towards continually raising awareness and providing tools to professionals and communities of individuals, families, and interest groups to aid them in supporting suicide prevention and intervention.

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How to Reach our Administrative Staff

If you are in distress or crisis and need immediate support, please call one of the Distress Centres or Crisis Lines listed in the Get Help section of this website or, for help finding other mental health service providers, look at our Useful Information section. Distress and Crisis Ontario itself is an administrative organization and does not provide telephone listening or referrals!

Fill out the form below and we’ll be in touch.

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Administration offices, not a crisis line!

PO Box 40115
RPO Waterloo Square
Waterloo, Ontario, N2J 4V1

Newsletter Signup

Sign up to receive our monthly newsletter that includes current news and resources related to mental health, addictions, and suicidality, interesting and relevant updates from the Government of Ontario, as well as news and announcements from us and our Member Centres. We also send out occasional flyers about conferences and/or other learning opportunities, as well as the odd request for help with fundraising and/or volunteering needs.

By submitting this form, you are consenting to receive marketing emails from: Distress and Crisis Ontario. You can revoke your consent to receive emails at any time by using the SafeUnsubscribe® link, found at the bottom of every email. Emails are serviced by Constant Contact
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Distress and Crisis Ontario is dedicated to being an LGBTQ2+ safe space, committed to inclusion and respect.

We respectfully acknowledge that Distress and Crisis Ontario is a virtual organization whose employees work remotely in areas largely located on the Haldimand tract, the treaty and traditional territory of the Neutral, Anishinaabeg, and Haudenosaunee peoples.

This territory is part of the Two Row Wampum, Friendship Belt, and Dish with One Spoon Treaties. It symbolizes the agreement to share and protect our resources and not engage in conflict. We strive to honour these treaties as respectful neighbours on this land.

Distress and Crisis Ontario is committed to advancing truth and reconciliation through the promotion of education and working towards the transformative calls to action outlined by the Truth and Reconciliation Commission and by all Indigenous communities across Canada.

We are committed to listening, learning, reflecting, and adapting our approaches to better facilitate reconciliation and create welcoming spaces for all individuals.

We offer our gratitude to the First Peoples for their care for, and teachings about, our earth and our relations. May we honour those teachings.

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Contact Us

If you are in distress, crisis, or are struggling with
suicidal ideation, we are here to help and support you!

For text message support between 2 pm and 2 am EST, please text the word SUPPORT to 258258.

Standard text messaging rates apply.