Please refer to our COVID-19 Plan of Action

Distress Centres

Distress Centres (DCs) across Ontario offer instant support and a variety of services to their communities. At a DC you can find a listening ear for anyone who is feeling lonely, depressed, suicidal, or struggling otherwise. Most centres operate 24 hours a day, 7 days a week, and include Suicide Survivor programs, support services for youth, telephone call-out programs for seniors and other vulnerable populations, mental health crisis lines, and more.

Thank you to our major funder and supporter

Members learning platform

Training Videos

Welcome to Distress and Crisis Ontario

If you are in distress, crisis, or are experiencing suicidal ideation:

We are here to help!

For text support, text SUPPORT to 258258
(standard text messaging rates apply)

or click here to chat with us:

Fundraisers, news, and events

World Suicide Prevention Day 2021

World Suicide Prevention Day 2021

On Friday September 10th, 2021, we hosted a livestream on Facebook to honour World Suicide Prevention Day. World Suicide Prevention Day, observed each year on September 10th, provides the opportunity for people across the globe to raise awareness of suicide and...

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Supporting Suicidal Callers Webinar

Supporting Suicidal Callers Webinar

On August 18, 2021 our Spirit of Volunteerism Committee hosted a webinar on the topic of supporting callers who are struggling with suicidality and suicidal ideation. Click here to access the video recording, webinar notes, and some additional resources related to...

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Ending Difficult Calls Webinar Summary

In July, 2021, we held a webinar for volunteers and staff from across our membership, hosted by our Spirit of Volunteerism Committee. We had a long-time volunteer from our committee present on the topic of ending difficult calls and the webinar was well-attended which...

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Volunteering Opportunity at Victim Services of Peel

Volunteering Opportunity at Victim Services of Peel

Crisis Responders provide immediate practical and emotional telephone support to people who have been victimized by crime or tragic circumstances. Crisis Responders work rotational shifts through the day and afterhours. Occasionally, Crisis Responders may also provide...

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Dealing With Difficult Callers Summary

Dealing With Difficult Callers Summary

In November 2020, we held a webinar to discuss the increasing problem of difficult callers. There was some great discussion between Members and resources shared that may be helpful to learn more about the psychology behind why someone is a difficult caller, and how to...

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Find a centre near you

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How to reach our administrative staff:

If you are in distress or crisis and need immediate support, please call one of the Distress Centres or Crisis Lines listed in the GET HELP section of this website or, for help finding other mental health service providers, look at our LINKS section. Distress and Crisis Ontario itself is an administrative organization and does not provide telephone listening or referrals!

Fill in the form and we’ll be in touch:

    Administration offices, not a crisis line!


    Mailing address

    PO Box 40115
    RPO Waterloo Square
    Waterloo, ON   
    N2J 4V1

    Distress and Crisis Ontario is dedicated to being an LGBTQ2+ safe space, committed to inclusion and respect.

    Distress and Crisis Ontario acknowledge that we are located on the Haldimand Tract, land promised to Six Nations, which includes six miles on each side of the Grand River. We are on the traditional territory of the Attawandaron (Neutral Confederacy), Anishinaabeg, and Haudenosaunee peoples.