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Distress and Crisis Ontario

Distress and Crisis Ontario (DCO) is an administrative membership association that supports advocacy, networking, and training for Distress Centres (DCs) across Ontario. DCs offer instant support and a variety of services to their communities and are a place where you can find a listening ear for anyone who is feeling lonely, depressed, is struggling with suicidal ideation, or who is otherwise in need of support. Most centres operate 24 hours a day, 7 days a week, and may include suicide survivor programs, LGBTQ+ friendly services, support services for youth, telephone call-out programs for seniors and other vulnerable populations, mental health crisis lines, and more. Visit our locations page to find a centre near you.

Thank you to our major funder and supporter

Members learning platform

Training Videos

Welcome to Distress and Crisis Ontario

If you are in distress, crisis, or are experiencing suicidal ideation:

ONTX is here to help and support you

For support over text, text SUPPORT to 258258

Available from 2PM – 2AM daily, standard text messaging rates apply

or, click below to

Fundraisers, news, and events

Volunteering Opportunity at Victim Services of Peel

Volunteering Opportunity at Victim Services of Peel

Crisis Responders provide immediate practical and emotional telephone support to people who have been victimized by crime or tragic circumstances. Crisis Responders work rotational shifts through the day and afterhours. Occasionally, Crisis Responders may also provide...

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Dealing With Difficult Callers Summary

Dealing With Difficult Callers Summary

In November 2020, we held a webinar to discuss the increasing problem of difficult callers. There was some great discussion between Members and resources shared that may be helpful to learn more about the psychology behind why someone is a difficult caller, and how to...

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Condemning Islamophobic Hate Crimes

Condemning Islamophobic Hate Crimes

Distress and Crisis Ontario is outraged by yet another hate crime against those who follow the Muslim faith, the latest being the horrific occurrence in London, ON. We stand with our Muslim neighbours – the violence must stop! What can each of us do to expand our...

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Resources for Supporting Indigenous Peoples

Resources for Supporting Indigenous Peoples

Halton Community Services Directory shared this helpful information on resources in the area for Indigenous individuals who may be seeking support at any time, but especially in light of recent events. Similarly, Guelph Women in Crisis shared these resources...

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Find a DCO Member Centre near you

One of the greatest gifts you can give is your time

How to reach our administrative staff:

If you are in distress or crisis and need immediate support, please call one of the Distress Centres or Crisis Lines listed in the GET HELP section of this website or, for help finding other mental health service providers, look at our USEFUL INFORMATION section. Distress and Crisis Ontario itself is an administrative organization and does not provide telephone listening or referrals!

Fill out the form below and we’ll be in touch:

    Administration offices, not a crisis line!


    Mailing address

    PO Box 40115
    RPO Waterloo Square
    Waterloo, ON   
    N2J 4V1

    Distress and Crisis Ontario is dedicated to being an LGBTQ2+ safe space, committed to inclusion and respect.

    Distress and Crisis Ontario acknowledge that we are located on the Haldimand Tract, land promised to Six Nations, which includes six miles on each side of the Grand River. We are on the traditional territory of the Attawandaron (Neutral Confederacy), Anishinaabeg, and Haudenosaunee peoples.