Resources

Volunteering Opportunity at Victim Services of Peel

Volunteering Opportunity at Victim Services of Peel

Crisis Responders provide immediate practical and emotional telephone support to people who have been victimized by crime or tragic circumstances. Crisis Responders work rotational shifts through the day and afterhours. Occasionally, Crisis Responders may also provide...

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Dealing With Difficult Callers Summary

Dealing With Difficult Callers Summary

In November 2020, we held a webinar to discuss the increasing problem of difficult callers. There was some great discussion between Members and resources shared that may be helpful to learn more about the psychology behind why someone is a difficult caller, and how to...

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