Resources

Dealing With Difficult Callers Summary

Dealing With Difficult Callers Summary

In November 2020, we held a webinar to discuss the increasing problem of difficult callers. There was some great discussion between Members and resources shared that may be helpful to learn more about the psychology behind why someone is a difficult caller, and how to...

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Condemning Islamophobic Hate Crimes

Condemning Islamophobic Hate Crimes

Distress and Crisis Ontario is outraged by yet another hate crime against those who follow the Muslim faith, the latest being the horrific occurrence in London, ON. We stand with our Muslim neighbours – the violence must stop! What can each of us do to expand our...

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