Useful Resources

This is a non-exhaustive list of resources separate from our Member Distress Centres that may be helpful to anyone seeking mental health supports. These programs may be run federally, provincially, or locally and while some fall under multiple categories, we have placed them under the most relevant heading.

General Databases and Supports

Ontario 211 or dial 211
Ontario 211 is a free helpline that connects you to community and social services in your area 24 hours a day, 365 days a year, in over 150 languages.

Connex Ontario
Connex Ontario provides free & confidential health services information for people experiencing problems with alcohol & drugs, mental illness or gambling.
Mental health services, help and support in your community.

Counselling Connect – Ottawa and surrounding area 
When life is challenging, we’re here for you. Schedule a free phone or video counselling session.

Good2Talk provides confidential support services for post-secondary students in Ontario and Nova Scotia.

BullyingCanada is Canada’s only national organization that resolves bullying situations by directly facilitating communication between bullied kids, their tormentors, parents, teachers, school boards, social services, and police.

Kids Help Phone
Kids Help Phone is Canada’s only 24/7, national support service. We offer professional counselling, information and referrals and volunteer-led, text-based support to young people in both English and French.

Ontario Caregiver Organization
The Ontario Caregiver Organization (OCO) exists to support Ontario’s 3.3 million caregivers; ordinary people who provide physical and emotional support to a family member, partner, friend or neighbour.
If you are new to Ontario, you can find answers to common questions about your new home on Settlement.Org.

Addictions and Substance Abuse

The Centre for Addiction and Mental Health – Province wide
The Centre for Addiction and Mental Health (CAMH) is Canada’s largest mental health teaching hospital and one of the world’s leading research centres in its field.

Ontario Addiction Treatment Centres – Province wide
Offering over 50 centres to serve you. Serving all of Ontario with the country’s largest network of methadone clinics.

Rapid Access Addiction Medicine Clinics – Province wide
A rapid access addiction medicine (RAAM) clinic is a low-barrier, walk-in clinic that patients can attend to get help for a substance use disorder without an appointment or formal referral. RAAM clinics provide time-limited medical addiction care (including pharmacotherapy, brief counselling, and referrals to community services).

Canadian Centre on Substance Use and Addiction – National organization
An Act of Parliament created the Canadian Centre on Substance Use and Addiction (CCSA) in 1988 as a non-governmental organization to provide national leadership on substance use and to advance solutions to address alcohol- and other drug-related harms.

Ray of Hope – Region of Waterloo
Addiction wreaks havoc on bodies and minds, tears families apart, and derails young people’s futures. Ray of Hope is committed to helping youth struggling with addiction to learn healthy alternatives and coping strategies so that they and their families can reclaim a healthy, productive life free from addiction.

Anxiety, Depression, and Mood Disorders

Theravive is a network of licensed therapists and psychologists committed to helping people receive the best mental health care available.  Through building bridges with others, we continually strive to lower mental health stigma.

BounceBack Ontario – Province wide
A free skill-building program managed by the Canadian Mental Health Association (CMHA). It is designed to help adults and youth 15+ manage low mood, mild to moderate depression and anxiety, stress or worry. Delivered over the phone with a coach and through online videos, you will get access to tools that will support you on your path to mental wellness.

Mind Beacon – Province wide
MindBeacon’s Therapist Guided Program is based in Cognitive Behavioural Therapy (CBT). It’s a skills-building approach to therapy, helping you develop resiliency and coping skills to better manage your mental health concerns. It consists of readings, exercises and activities that will help you learn and practice those new skills. 

AbilitiCBT – Province wide
AbilitiCBT is a practical, short-term program delivered online. It helps people develop skills and strategies to address symptoms of mild to moderate anxiety and/or depression.

BIPOC Supports

Black Youth Helpline – National program
National helpline for black youth and their families.

Hope for Wellness Help Line – National program
Offers immediate mental health counselling and crisis intervention to all Indigenous peoples across Canada. Phone and chat counselling is available in English, French, Cree, Ojibway and Inuktitut.

Muslim Association of Canada – National association
The Muslim Association of Canada (MAC) is a Canadian charitable organization and a grassroots social movement. MAC focuses on serving Canadians by educating and motivating Muslims in Canada to put their faith into action for the benefit of everyone.

ACCKWA – KW area 
The African and Caribbean Community Development program offers culturally and linguistically appropriate support, education, and outreach services to African and Caribbean newcomers and communities.

Coalition of Muslim Women KW – Kitchener/Waterloo
Founded by a handful of Muslim women in 2010, Coalition of Muslim Women of KW (CMW) is a federally registered not for profit organization with the mandate to empower Muslim women and girls to be leaders and change makers. CMW provides opportunities for personal and professional growth, and leadership and skills development for Muslim women while addressing issues of racism, discrimination and Islamophobia through advocacy, activism, and bridge building. CMW facilitates Muslim women’s active participation and engagement in civic and democratic life, tirelessly working towards building a society where Muslim women are valued, engaged, empowered and recognized as leaders.

Across Boundaries – Toronto area
Across Boundaries provides a dynamic range of dignified, inclusive and compassionate mental health and addiction services  and programs for racialized communities.

Black Creek Community Health Centre – Toronto area 
A non-profit community-based organization that provides health care services and programs geared to vulnerable populations living in Toronto’s North West communities.

Grief and Loss

Canadian Mental Health Association Document – Province wide
Learn about loss and grief and how to help children and youth cope.

Canadian Virtual Hospice – Province wide
A compilation of grief services offered all over the province.

Baycrest – Toronto area
Distinguishing between grief and depression is complicated. The experience of grief is similar to the experience of depression in that many people go through periods of intense sadness, notice changes in appetite or have trouble sleeping in the aftermath of a loss, but there is a difference between grief and depression.

FamiliesFirst – Windsor area
It can be difficult to know what to say or do to ease the pain of someone who is grieving the death of a loved one. You may be fearful of saying the wrong thing, intruding, or adding to their pain. You cannot take away their pain, nor should you, but you can do many things to offer comfort and support. Do not let your sense of helplessness prevent you from reaching out to them.

Housing and Food Insecurity

Feed Ontario
– Province wide
From securing fresh and healthy food sources, to driving change through policy research and innovative programming, Feed Ontario unites food banks, industry partners, and local communities in our work to end hunger and poverty.

Shelter Safe – Province wide
If you are a woman experiencing abuse, there is someone you can reach out to any time of day or night.

Canadian Centre for Men and Families – National organisation, shelter to open in Toronto
We offer a safe, spacious, temporary living opportunity for single men as well as fathers with children. This unique facility is dedicated to men and families who have experienced any form of domestic abuse. Opening April 2021.

KW Community Fridge – Kitchener/Waterloo area
We are a community fridge consisting of fresh, donated foods that anyone can take from for free. Designed to facilitate access to food and reduce food waste, Community Fridge KW is the first of its kind in this Region.

Lutherwood – Waterloo Region and Wellington County
Lutherwood’s housing services support you in your search to find permanent, safe and affordable housing. Whether you are a senior, a youth, new to Canada, part of a large family or a person who has never had a place to call home, we have a range of services to help you find and maintain housing including loans for rental deposits and arrears, service resolution, public education, training and information on housing.

LGBTQ+ Supports

Rainbow Health Ontario – Province wide
Rainbow Health Ontario creates opportunities for the healthcare system to better serve LGBT2SQ communities.

The Canadian Centre For Gender+Sexual Diversity – National organisation
CCGSD envisions a world in which people can shape the decisions that impact their lives, enjoy freedoms, and navigate an equal world free of violence. CCGSD will be a national force and partner of choice within the movement to end discrimination.

Pflag canada – National organisation
Pflag Canada is proud to be Canada’s only national organization that offers peer-to-peer support striving to help all Canadians with issues of sexual orientation, gender identity and gender expression. We support, educate and provide resources to anyone with questions or concerns. We promise to offer local, practical, and emotional peer-to-peer family support for individuals and their loved ones challenged by gender/sexual identity.

Trans Lifeline – National organisation
Trans Lifeline provides trans peer support for our community that’s been divested from police since day one. We’re run by and for trans people.

Suicidality and Suicide Loss

Ontario Association for Suicide Prevention – Province wide
OASP is a provincial body that links communities, organizations and individuals in Ontario by supporting, advocating for and encouraging the development of suicide prevention, intervention and postvention activities.

Mental Health Commission of Canada – National organisation
Suicide is one of the top ten causes of death in Canada. It’s a serious public health problem with lasting, harmful effects on individuals, families, and communities. Evidence has indicated that one of the most common risk factors for suicide is a diagnosis of a mental health problem or illness. Fortunately, programs and strategies are available that can make a difference. – Toronto area
Programs listed here help people who have survived a suicide attempt, or have experienced the suicide of a loved one.

Suicide Prevention Ottawa – Ottawa area
Suicide Prevention Ottawa is a group of organizations working together in Ottawa to make services more effective at preventing suicide among children, youth and young adults.

Supports for Seniors

Seniors: stay healthy and active – Province wide
Get information on programs and services to help seniors be healthy, active and engaged.

Seniors Active Living Centres – Province wide
Seniors Active Living Centres offer social, cultural, learning and recreational programs for seniors that promote health, well-being and social connections.

Canadian Coalition for Seniors’ Mental Health – National organization
The CCSMH works to promote seniors’ mental health by connecting people, ideas and resources.

Circle of Care – Toronto area
It is common for older adults to feel isolated and lonely. The COVID-19 pandemic has only made this isolation worse. Through our Phone Pals program, our specially trained volunteers provide companionship and social contact to older adults through weekly phone calls.

Indigenous Supports

Health Care Options

Mental Health Helpline

Za-geh-do-win Information Clearinghouse

One indigenous agency will often be able to refer people to other agencies that offer mental health services if they don’t offer them themselves.

Supports for Men & Fathers


HeadsUpGuys is a free service that provides tips, tools, information about professional services, and recovery stories to help men fight depression and prevent suicide. 

Canadian Men’s Sheds Association

Where men can get together for free activities like woodworking projects, cooking, bike repairs, music, and yelling at the television during the playoffs. Many guys have time on their hands and tend to suffer from isolation, loneliness, and depression, especially after they retire and their careers were a big part of their identity. Men come together, stay productive, and contribute to the community—all of which are good for overall health. Join a Shed or start a Shed.


DadSourcing is an online community offering monthly paid subscriptions to a virtual assistant platform for Dads. You can delegate family, personal, or business tasks to your virtual assistant to free up your time, lower your stress, and focus on your health.

Supports for Women & Mothers

Criminal Injuries Compensation Board

Financial compensation for those who qualify under the Compensation for Victims of Crime Act – victims and family members of deceased victims of violent crimes committed in the Province of Ontario.

Neighbours, Friends & Families

Disabled Women’s Network Ontario

Assaulted Women’s Helpline

White Ribbon Campaign | November 5th – December 6th

Ontario Association of Interval and Transitional Housing (OAITH)

The Canadian Network of Women’s Shelters and Transition Houses