A free confidential online text and/or chat program to provide support for people experiencing emotional distress or crisis. The service is available from 2PM – 2AM daily. You can access ONTX by clicking on the “Looking for Support” tab to the right side of your screen, or by texting “SUPPORT” to 258258 (standard text messaging rates may apply).

Education and Training

  • Learning and Networking Conferences
  • Learning Forum video library
  • Podcasts
  • Webinars
  • Joint training initiatives

Marketing and Public Awareness

  • Promotion of the Distress Centre movement to the public
  • Spirit of Volunteerism Committee and recognition program
  • Promotional information to existing and potential partner agencies

Communication and Information

  • Annual General Meeting
  • Lunch and Learn sessions for Member organization Executive Directors and senior staff as well as for volunteers
  • DCO Committees
  • e-News and Views monthly newsletter
  • SIOM Data Collection and Analysis
  • Promotional information to existing and potential partner agencies

Provincial Voice

  • Liaison with funding bodies, government and the public
  • Volunteer recruitment awareness
  • Liaison with other stakeholders, friends and partners
  • Research partnerships

Member Centre Services

Distress Centre Durham

Location: Durham Region
– Help Line
– Pride Line
– ONTX Online & Text Crisis Services
– Community Contact Call-Out Program
– Seniors Reassurance Call-out Program
– Suicide Survivor Call-Out Program
– Suicide Survivor Support

Distress Centre Halton

Location: Halton Region
– Distress Line
– TeleCheck
– Speaking Engagements (currently on hold until further notice)

Distress Centre Lanark, Leeds and Grenville

Location: Developmental Services of Leeds and Grenville
Services (organizational):
– Child and Family Support
– Youth and Adult Support
– Specialized Support
– Community Participation Support
– Foundations/Transitions Support
– Respite Services
– Family Home
– Teaching Respite
– Distress Line
– Child Care
– Snoezelen
– Adult and Child Groups
– Short-Term Treatment Home
– Student Awards

Telephone Aid Line Kingston (TALK)

Location: Kingston, ON
Services: Telephone Aid Line

Nunavut Kamatsiaqtut Helpline

Location: Nunavut / Kamatsiaqtut
Services: Help Line

Services are available in English, Inuktitut, and French.

Distress Centre Niagara

Location: Niagara Region
– Distress Line
– ONTX Online Chat & Text Support
– Suicide Help

Talk 4 Healing (Beendigen Inc) Northern Ontario

Location: Northern Ontario
Services: Help Line

Offers services in 14 languages across Ontario such as English, Ojibway, Oji-cree, and Cree.

Distress Centre Ottawa & Region

Location: Ottawa & Region
Services: Distress and Crisis Lines

Services are available in English and French.

Victim Services of Peel

Location: Peel Region
– Crisis Intervention
– Community Information Sessions
– South Asian Family Enrichment (S.A.F.E.)
– Victim Quick Response Program
– Transitional & Housing Support

Services are available in English and French.

Family Counselling Centre Sarnia-Lambton

Location: Sarnia Lambton
Services: Distress and Tele-Check Lines

Telecare Distress Centre of Peterborough

Location: Peterborough
Services: Distress Line

Welcome to Distress and Crisis Ontario

Distress Centres across Ontario offer instant support and a variety of services to their communities and are a place where you can find a listening ear for anyone who is feeling lonely, depressed, is struggling with suicidal ideation, or who is otherwise in need of support. Most centres operate 24 hours a day, 7 days a week, and may include suicide survivor programs, LGBTQ+ friendly services, support services for youth, telephone call-out programs for seniors and other vulnerable populations, mental health crisis lines, and more. Visit our locations page to find a centre near you.

If you are in distress, crisis and/or are facing suicidal ideation

ONTX is here to help and support you

For support over text, text SUPPORT to 258258

or, click below to

Available from 2PM – 2AM EST daily, standard text messaging rates apply