A free confidential online text and/or chat program to provide support for people experiencing emotional distress or crisis. The service is available from 2PM – 2AM daily. You can access ONTX by clicking the “Looking for Support” tab to the right side of your screen, or by texting “SUPPORT” to 258258 (standard text messaging rates may apply). *Please scroll down for an important ONTX update!*

Education and Training

  • Learning and Networking Conferences
  • Learning Forum video library
  • Podcasts
  • Webinars
  • Joint training initiatives

Marketing and Public Awareness

  • Promotion of the Distress Centre movement to the public
  • Spirit of Volunteerism Committee and recognition program
  • Promotional information to existing and potential partner agencies

Communication and Information

  • Annual General Meeting
  • Lunch and Learn sessions for Member organization Executive Directors and senior staff as well as for volunteers
  • DCO Committees
  • e-News and Views monthly newsletter
  • SIOM Data Collection and Analysis
  • Promotional information to existing and potential partner agencies

Provincial Voice

  • Liaison with funding bodies, government and the public
  • Volunteer recruitment awareness
  • Liaison with other stakeholders, friends and partners
  • Research partnerships

Member Centre Services

Distress Centre Durham

Location: Durham Region
– 24-Hour Help Line
– Crisis Call-Out Program
– Community Contact Call-Out Program
– Suicide Survivor Support Groups
– Community Training / Education


Distress Centre Halton

Location: Halton Region
– 24-Hour Distress Line
– TeleCheck
– Speaking Engagements

Distress Centre Lanark, Leeds and Grenville

Location: Developmental Services of Leeds and Grenville
Services (organizational):
– Child and Family Support
– Youth and Adult Support
– Specialized Support
– Community Participation Support
– Foundations/Transitions Support
– Respite Services
– Family Home
– Teaching Respite
– Distress Line
– Snoezelen
– Adult and Child Groups
– Community Treatment Home
– Student Awards


Telephone Aid Line Kingston (TALK)

Location: Kingston, ON
– Telephone Distress Line

Nunavut Kamatsiaqtut Helpline

Location: Nunavut
– 24-Hour Help Line

Services are available in English, Inuktitut, and French.


Distress Centre Niagara

Location: Niagara Region
– 24-Hour Distress Line
– ONTX Online Chat & Text Support
– Suicide Help
– Suicide Awareness Training
– Access Line


Talk 4 Healing (Beendigen Inc) Northern Ontario

Location: Northern Ontario
– 24-Hour Help Line
– Text and Chat Services

Offers services in 14 languages across Ontario such as English, Ojibway, Oji-cree, and Cree.


Distress Centre Ottawa & Region

Location: Ottawa & Region
– 24-Hour Distress Line
– 24-Hour Crisis Line
– Wellness Check Services
– Professional Development

Services are available in English and French.


Crisis Centre North Bay

Location: North Bay
– 24-hour Crisis Line
– Attendance Centre
– Community Transitional Housing Program
– Futures: Youth Program
– Shelter Services
– Supervised Access Centre

Services are available in English and French.

Family Counselling Centre Sarnia-Lambton

Location: Sarnia Lambton
– Distress and Tel-Check Lines
– Family, Couple, and Individual Counselling
– Employee Assistance Program
– Supervised Access Program

Telecare Distress Centre of Peterborough

Location: Peterborough
– 24-Hour Distress Line
– Text Chat Line


Welcome to Distress and Crisis Ontario

Distress Centres across Ontario offer instant support and a variety of services to their communities and are a place where you can find a listening ear for anyone who is feeling lonely, depressed, is struggling with suicidal ideation, or who is otherwise in need of support. Most centres operate 24 hours a day, 7 days a week, and may include suicide survivor programs, LGBTQ+ friendly services, support services for youth, telephone call-out programs for seniors and other vulnerable populations, mental health crisis lines, and more. Visit our locations page to find a centre near you.

If you are in distress, crisis and/or are facing suicidal ideation

ONTX is here to help and support you

For support over text, text SUPPORT to 258258

or, click below to

We regret to announce that the ONTX text and chat program will cease operations on January 30th, 2024. Text and chat services will remain available until that date, however, they will no longer be accessible starting January 31st, 2024. If you are seeking support alternatives, we encourage you to visit our locations page at to locate your nearest Member centre, some of which provide their own text and/or chat support services.

Available from 2PM – 2AM EST daily, standard text messaging rates apply